SMS consent

The Nexcel Client Communications SMS/MMS program is operated by James Murray / Nexcel. This page explains the messages you may receive and the email process for giving permission before we initiate service-related texts.

What you are agreeing to

Messages concern your inquiry or requested services: consultation and appointment coordination, support replies and updates about an active AI consulting, development or automation project. Permission does not enroll you in bulk promotional messages or unrelated marketing.

• Message frequency varies with your inquiry, appointments and project.
• Message and data rates may apply.
• Reply STOP to unsubscribe from text messages.
• Reply HELP for help or email support@nexcel.ai.
• Consent is optional and is not a condition of purchase. You can communicate with us by email instead.
• Read our Privacy policy and SMS terms.

How we request permission by email

Before we initiate service-related texts, we ask you to review and affirmatively agree to a request containing the following information:

May James Murray / Nexcel send service-related SMS/MMS messages to your mobile number about your inquiry, appointments or active project? Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. You can also contact support@nexcel.ai for assistance. Consent is optional and is not a condition of purchase. Privacy policy: https://nexcel.ai/privacy. SMS terms: https://nexcel.ai/sms-terms. If you agree, reply YES to this email and identify the mobile number we may text.

How to give permission

Reply to the permission request with your affirmative agreement and the mobile number we may text. You can also email support@nexcel.ai, after reviewing the disclosures above, with this statement and your mobile number:

Yes, I agree to receive service-related SMS/MMS messages from James Murray / Nexcel about my inquiry, appointments or active project at the mobile number I provide in this email. I have reviewed the message frequency, rate, STOP and HELP disclosures, Privacy policy and SMS terms linked above. I understand that consent is optional and is not a condition of purchase.

Use a number you own or are authorized to use. Sending that email records your permission; reading this page, visiting our website or providing a phone number without agreement does not give consent.

We retain the permission request and affirmative email response with the number and scope of consent. Our first outgoing text identifies the sender and includes opt-out instructions. Customer approvals and mobile numbers are kept private rather than published on this page.

If you text us first

If you already have our business number and send us a question, we may reply about that inquiry. That exchange does not enroll you in an unrelated or recurring promotional program. For additional service-related messages that we initiate, we obtain permission for that communication.

Change your mind or get help

Reply STOP to unsubscribe. We stop program messages after confirming the opt-out unless you subsequently opt back in. To resume the same requested messages after an opt-out, reply START or UNSTOP to the same number.

Reply HELP for help or email support@nexcel.ai for assistance with consent, your mobile number or communication preferences.

We do not sell or share mobile numbers, SMS opt-in data or messaging consent with third parties or affiliates for marketing or promotional purposes. Service providers may process information needed to deliver and support messaging on our behalf, as described in our Privacy policy.